at-least ten disadvantage online business
Answers
Answer:
visio to the next few days and I will be a good
Answer:
Disadvantages
Ease price comparison – Because customers can compare prices easily ( it makes companies compete on price rather than product differ entiation and other factors which means online companies have lesser margins.
Security and reliability issues – With Internet and credit card fraud on the rise, people are becoming more and more cautious and reluctant of giving their bank details online.
Information Overload – At times people get lost on the internet because there is too much information which makes them delay or refrain their purchasing de cision.
‘Sque ezing the tom ato’ (Gallauher, 1999) syndrome – People still like to have a look and try products like clothes etc before buying it.
Trust – Because customers do not deal with the actual person but with an internet process, trust is of the major issues.
Shipping costs – Convenience comes at a cost and most often than not, people have to pay for their shipping if they don’t buy stuff above a certain price limit. Eg. Customers have to buy something greater than £ 5 in TescoD irect to have it delivered free of cost.
Disad vantages on online companies can be overcome but only if they view the customer exper ience from the ey es of their customer.