Question

Basic roles of leaders according to henry mintzberg model

Answer 1

Mintzberg divides managerial work into three categories: interpersonal roles, informational roles and decisional roles.

Interpersonal Roles

The Figurehead: performs ceremonial duties. Examples: greeting visiting dignitaries, attending an employee’s wedding, taking an important customer to lunch.

The Leader: responsibility for the work of subordinates, motivating and encouraging employees, exercising their formal authority.

The Liaison: making contacts outside the vertical chain of command including peers in other companies or departments, and government and trade organization representatives.