Briefly explain how a PMS is able to track changes made by staff on an individual
reservation, such as date changes, extra charges posted, reservation status modification.
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A property management system (PMS) is software that facilitates a hotel's reservation management and administrative tasks. The most important functions include front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing.
Business Benefits of Hotel Property Management
Integrate accounts receivable and commission handling. Ensure accurate guest folios for faster, more accurate billing. Increase room occupancy and ADR through real-time rate and availability management across distribution channels.
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