C EXERCISES
Q1) You are the Sales Head of your company Overseas International. You had dispatched a hundred
important letters to your branch offices using the services of a courier company named Courier and Co.
As committed, the courier company failed to deliver the letters on time due to which your company has
sufferd losses.
Draft a complaint letter for the same, addressing it to the Director, Dispatch and Delivery, of Courier and
Co.
Sr. Manager, of a company called Direct Solutions. One of your clients had
Answers
Answer:
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To
The Director,
Dispatch and Delivery
Courier and Co,
22nd October 2022
From,
Sales Head
Overseas International
Subject: Complaint regarding the delay in delivery of letters on time
Dear Sir/Madam,
I am writing this letter to bring to your notice that, I made a courier on 16th October 2022 having 7846GDKH as the reference number and tracking number 08257393. I have dispatched a hundred important letters to our branch offices, which were supposed to be delivered by 20th October 2022 but unfortunately, it has not reached yet.
The courier contains some really important documents and materials for the official purpose and the delay in your services has led to several losses for the company.
Please let me know the current status of the parcel and deliver it as soon as possible. Our company has been using your courier services for half a decade, but this kind of delay has deeply disappointed our organization.
I hereby expect that your courier agency won't repeat such lapses in future.
Yours Sincerely,
Sales Head
Overseas International
#SPJ2
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