Economy, asked by panjwanimanas90, 10 months ago

Can anyone tell me the "Case Study On one of the consumers right in sikkim"?, Please Do Tell

Answers

Answered by rakzhana01
24

Answer:

Consumer protection is and has always been an underrated right in Sikkim. People don’t favour going to courts to enforce the rights guaranteed by the consumer law. But when we look at the consumer jurisprudence, we see the emergence of jaw-dropping cases that start from trivial matters. Sadly, in our state when something ridiculous happens with a consumer, people seem to be more proactive in uploading exclusively on their social media, rather than approaching the right forums/courts and getting adequate solutions.

Being a consumer, among other things that are common, is levying excessive service charge by restaurants and hotels, cold storage/ refrigerator charges in cold drinks, rates excessive to the MRPs, selling goods beyond expiry, etc. In this situation, the onus of protecting consumer rights rests on consumers themselves by being well informed and assured.

An interesting and seemingly trivial legal case that reminds me of being a ‘King Consumer’ is of Stella Liebeck V. McDonalds aka McDonald’s coffee case wherein the year 1992, a 79-year-old woman from Mexico brought a hot cup of coffee from McDonald’s. When the lid popped off and spilt over her lap while driving a car, her lower half was burnt by the sizzling hot coffee. She ultimately had to sue the McDonalds for a whopping 7 million euros claiming it to be hot enough to cause injury and hotter than coffee served in other food chains.

There are many such examples of being an informed consumer but for the sake of brevity, the above example can demonstrate us a lesson of what it means to be an informed and assured consumer.

This month, the Lok Sabha has passed a new Consumer Protection Bill which aims for a systemic overhaul of the earlier act of 1986. The Bill which aims to replace the 1986 Act is necessitated for strengthening consumer rights in view of modern-day challenges. Now an aggrieved consumer can file a consumer case in the place where a consumer resides or personally works for gain. The new bill also seeks to enhance the pecuniary jurisdiction for the value of goods and services of less than 1 Crore in District Commission and above 1 Crore to 10 Crores before the State Commission.

The other important highlights of the Bill to protect the consumers from the clutches of errant goods and service providers are –

Central Consumer Protection Authority (CCPA)

This national level regulatory body seeks to protect the rights of the consumer and regulate the violation of the consumer rights, unfair trade practices and misleading advertisement.

Answered by Anonymous
15

Explanation:

Consumer protection is and has always been an underrated right in Sikkim. People don’t favour going to courts to enforce the rights guaranteed by the consumer law. But when we look at the consumer jurisprudence, we see the emergence of jaw-dropping cases that start from trivial matters. Sadly, in our state when something ridiculous happens with a consumer, people seem to be more proactive in uploading exclusively on their social media, rather than approaching the right forums/courts and getting adequate solutions.

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