can we utilize the conflict in a positive way? How?
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Stress the positive aspects of conflict; just because tension arises, the world is not going to collapse. In fact, if handled well, conflict often leads to innovation. Realize that conflict can be handled in a positive way that leads to personal and professional growth, development and productivity.
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Manage stress quickly while remaining alert and calm. ...
Control your emotions and behavior. ...
Pay attention to the feelings being expressed as well as the spoken words of others.
Be aware of and respect differences.
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