CAT2 OF ADVANCED COMMUNICATION SKILLS
1. What are the benefits of effective communication?
2. Describe Language Barriers to Communication.
3. Explain how noise affects understanding.
4. Which method do you prefer to use when talking to people in the work place? Why?
5. Where and when do you transmit the information?
6. What steps did the presenter take to help introduce the message? Which aspects of the introduction were most effective? Why?
7. Explain how effective the speaker’s use of body language was.
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