choose one job, such as front-desk clerk. based on any information you have, write a list of duties, competencies, and performance standards for that chosen job?
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Duties Of front-desk clerk
Check In
Communication
Administration
Customer service
Billing and check out
Check complains
Guest information
Competencies of front-desk clerk
Excellent interpersonal/communication skills.
Excellent customer service skills .
Maintain professional appearance all the time .
General knowledge of computer and must be good in calculation .
Performance Standard
• Personal Skills
• Multitasking
• Equipment
• Other things required
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