Question

communication saves time to
A internal
b) communication
c)oral communication
d schedule
Business Communication
1. Communication is a ______________

A. one way process.
B. Two way process.
C. Three way process.
D. four way process.

2. Communication saves time in

A. internal b. communication.
B. interview.
C. oral communication.
D. schedule.

3. Realizing the potential of the self is part of the

A. communication development.
B. language development.
C. skill development.
D. personality development.

4. The term communis derived from ______________ word.

A. Greek.
B. Latin.
C. Chinese.
D. English.

5. Posters fall under ______________ communication.

A. oral.
B. visual.
C. written.
D. spoken.

6. On the ______________ it is possible to get immediate feedback

A. letter.
B. telephone.
C. e-mail.
D. fax.

7. A group discussion of a real life situation with in a training environment is ______________

A. discussion.
B. Listening.
C. case study method.
D. All of the above.

8. The information the receiver gets is called ______________

A. message.
B. output.
C. Input.
D. source.

9. Communication is the ______________ of business.

A. Backbone.
B. life blood.
C. nervous system.
D. both (1) & (2).

Correct answer: (A)
Backbone.

10. ______________ are welcome, for it is not obligatory to accept them.

A. suggestion.
B. order.
C. courtesy.
D. complaint.
Correct answer: (A)
suggestion.

11. ______________ refers to the special language of a trade.

A. jargon
B. expression.
C. colloquialism.
D. suggestion.

12. Audio-Visual communication is most suitable for mass ______________ and mass ______________

A. publicity & education.
B. policies & political.
C. Save & store.
D. Education & political.

13. Interpretation of data is followed by ______________

A. recommendation.
B. suggestion.
c. Conclusions.
D.. Complaint.

14. Gray colour refers ______________

A. confidence & wisdom.
B. cheerfulness & vigour.
C. Life & coolness.
D. danger.

15. Communication in an organization should ideally flow ______________

A. from top to bottom.
B. from bottom to top.
C. both ways.
D. horizontally.
​

Answer 1

1)communication is a two way process
2)d) schedule
3)a)communication development
4)b) Latin
5)b) visual
6)b)telephone
7)a)case study
8)a)message
9)a)backbone

Answer 2

1. B.Two-way process.

• It is a two-way process that involves a person who will communicate and the person who will listen.

2.D. schedule.

• It helps to plan accordingly.

3.A. communication development.

• It helps in the development of communication and also be aware of the potential.

4.B. Latin.

• Communication origin is from a Latin word.

5.B. visual.

• We understand posters by visualizing them.

6.B. telephone.

• The telephone is a communication process, where there is no delay of feedback.

7.C. case study method.

• Case studies are very effective for decision-making.

8.A. message.

• A message is a piece of information, where the receiver will interpret.

9. A. Backbone.

• It is the pillar of the business.

10.A. suggestion.

• Suggestions are taken but it is not compulsory to accept them.

11.A. jargon

• It helps in trade.

12.A. publicity & education.

• It helps to send messages to a large public at a time.

13..B. suggestion

• It gives a suggestion.

14.A. confidence & wisdom

• It gives a sense of confidence.

15.A. from top to bottom.

• It hierarchy from top to bottom.