Compare the 2 characters grand father and ratna or give the character traits of those person
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Both of them could only listen to their worries. But talking to them just refreshed them for the journey to continue. Both of them knew that they could not solve their problems, but they could ease their burden by relieving their stress.
Ratna admits that she is not a trained counselor, but she hears with sympathy and without any judgement. She tries to give an outlet for their worries so that she can ease half the burden. The grandfather and Ratna in a way help people to regain their strength. Thus they serve society.
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