Complaining letter for tv or asking for repair or replacement
Answers
[Your address and contact number]
[Company/supplier’s address]
[Date]
Dear Sir/Madam,
[Reference: contract number]
On [date], I [bought/placed an order for] a [item] and received it on [date]. I have discovered that the [item] has the following problem: [add details].
The Consumer Rights Act makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.
As you are in breach of contract, I am entitled to have the [item] [repaired/replaced] and I would request that you confirm you will do this within the 14 days from the date of this letter.
I also require you to confirm whether you will arrange for the [item] to be collected or will reimburse me for the cost of returning it.
I look forward to receiving your satisfactory proposals for settlement of my claim within seven days of the date of this letter.
Yours sincerely,
[Your name]
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Answer:
Dated 17th November, 2019
To
The Manager,
Zenith Modern Electronics,
ABC Town.
Subject: Request for early replacement of defective TV.
Sir,
I purchased a flat screen TV from your shop on the 13th of November. But after three days the television started malfunctioning. This was unexpected and quite frustrating to me and my family members since we could not watch some of the news and our favourite shows.
I therefore request you to replace the defective computer set. The receipt of my purchase and the one year warranty card are enclosed for reference.
I shall be grateful to you if the replacement is done without any further delay.
Yours sincerely,
SUBRATA DAS
ABC Town