Question

concept of business is concerned with customer satisfaction.​

Answer 1

Answer:

Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.

Explanation:

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Answer 2

The concept is directly linked to customer satisfaction.

• All economic actions carried out by an enterprise to make money are referred to as a business.
• It is focused on creating and delivering products and services both effectively and efficiently.
• Purchasing and selling goods and services often entail risk and uncertainty.
• It is a business endeavour where products are supplied to clients in order to satisfy their wants.
• The success or failure of a company is highly influenced by its capacity to deliver outstanding customer satisfaction and a great client experience.
• A happy and content customer will open doors to success for the business, but an unhappy client won't move to the competition but will instead urge others to leave the business.
• Therefore, the concept of business does relate to customer satisfaction.

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