i bought a Tv a week ago but when you got home you discovered it did not work properly i called customer service to report the problem but you have not yet received and help write a letter of complaint to manager to take action
Answers
Explanation:
Dear Sir or Madam,
I am writing to complaint about a TV purchased by me in the last week.
My name is Jessica Ayri. I have been your regular customer. Unfortunately, this time I regret to say that I am not satisfied with the quality of your product.
During my visit to your showroom, I bought a Samsung plasma TV of 52 inches. My family was excited to see the football match on it. Surprisingly, the audio was not clear. Even after trying to play the audio on auto mode the sound was hardly audible.
I immediately informed your customer support center about it. To my notice they have raised a ticket number 213 but no action has been taken so far. I would request you to kindly look into the matter and take necessary action as soon as possible. I would prefer if you could replace the TV.
Looking forward to your positive response.
Yours sincerely,
(Your name)