Consumer court in 150 words
Answers
Answer:
Consumer Court is a special purpose court in India that deals with cases regarding consumer disputes, conflicts and grievances. They are judiciary hearings set up by the government to protect the consumers' rights. Its main function is to maintain the fair practices & contracts by sellers. Consumers can file a case against a seller if they are cheated or exploited by sellers. The court will only give a verdict in favour of the consumers/customers if they have proof of exploitation, i.e., bills or purchase memos. If a consumer does not have the proper documents required for filing a case then it would be very difficult for the consumer to win or even file a case.
Explanation:
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Answer:
Consumer Court[1] is a special purpose court in India that deals with cases regarding consumer disputes, conflicts and grievances. They are judiciary hearings set up by the government to protect the consumers' rights. Its main function is to maintain the fair practices & contracts by sellers. Consumers can file a case against a seller if they are cheated or exploited by sellers. The court will only give a verdict in favour of the consumers/customers if they have proof of exploitation, i.e., bills or purchase memos. If a consumer does not have the proper documents required for filing a case then it would be very difficult for the consumer to win or even file a case.Right to Safety: The right to be protected from all types of hazardous goods and services
- Right to Information: The right to be fully informed about the performance and quality of all goods and services
- Right to Choose: The right to free choice of goods and services
- Right to be Heard: The right to be heard in all decision-making processes related to consumer interest
- Right to Redressal: The right to seek compensation, whenever consumer rights have been infringed
- Right to Consumer Education: The right to complete consumer education
Explanation:
The consumer movement as a social force originated with the necessity of protecting and promoting the interests of consumers against unethical and unfair trade practices. Rampant food shortages, hoarding, black marketing, adulteration of food and edible oil gave birth to the consumer movement in an organized form in the 1960s.
The movement succeeded in bringing pressure. A major step was taken in 1986 by the Indian government with the enactment of the Consumer Protection Act of 1986 (COPRA).