Consumer protection law in consumer behaviour
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Contents 1. Consumer behavior and consumer protection theoretical and conceptual issues/Kavita Saxena P.K. Saxena and B.K. Agrawal. 2. Consumer protection in Indian economy/B.B. Barik. 3. Consumer organisations and consumer protection/Meenu Agrawal and Lal Singh Yadav. 4. Consumer behaviour an empirical approach/Anil Gupta and Mamta Shyam. 5. Consumer Protection Act 1986 legislative and judicial dimensions/H.M. Mittal. 6. Consumer organisations role and importance/Shobha Vijender. 7. Consumer awareness and protective aspects global experiences/Alka Agarwal and Tripurari Pandey. 8. Governmental role in consumerism/K.D. Gaur and Suman Lata. 9. Buying behaviour and Grievance Redressal/Sarita Jain and Poonam Rani. 10. Consumer protection through mass awareness challenges and opportunities in the global era/R.K. Uppal. 11. Consumer rights and Consumer Protection Act 1986/Babita Aggrawal. 12. Consumer awareness and government role/Prabha Singh and Arun Kumar Singh. 13. Governmental role for consumer awareness and welfare/Benu Nayyar. 14. Protective aspects of consumer protection/Upasna Sharma and Punit Bhardwaj. 15. Economic analysis of consumer behaviour/R.C. Agrawal and Meenu Agrawal. 16. A new era in consumerism/Ashok Sahai and Shakti Sahai. 17. Consumer behaviour communication and rural market/Rakhi Mittal. 18. Consumer Protection Act 1986 a case study approach/Bhawna Gupta. 19. Consumerism and role of legislation/Prabha Singh and Priya Deep Sharma. 20. Banking services in India and consumer protection/Surendra G. Patel. 21. Impact of advertising on consumer education and behaviour/Shaily Rajput and Preet Kamal Bhatnagar. 22. Consumer problems/Meenu Agrawal Deepa Agrawal and Babita. 23. Consumer behaviour in selection and purchasing of clothes/Meenu Aggarwal. 24. Food adulteration a case study/Nisha Chacko B.N. Tripathi and U.V. Kiran. 25. WTO and Indian pharmaceutical industry implications for consumer welfare/Punit Bhardwaj.
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