Business Studies, asked by kingsagar152, 9 months ago

Customer relation management (crm) and its impact on organizational performance: a case of etisalat telecommunication in afghanistan

Answers

Answered by Ravispssbp

1

Explanation:

customer retention in four (4) telecommunication service providers (MTN, Airtel, Globacom and Etisalat) within Uyo metropolis in Akwa Ibom State. ... Also, the study revealed that there was a significant relationship between CRM and customer retention.

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