Question

Define B2C commerce .

Answer 1

B2C Commerce :- B2C Commerce stands for business to community commerce . As is obvious from its name , in B2C commerce one party is a firm and the other party is a customer . On the one hand , a customer can seek information through internet about his favourite products , place orders, get some items on the internet and also make payments . He can a whale of such facilities round the clock . On the other hand , the firm with the help of internet can make a survey any time to know who is buying what and can also know the satisfaction level of the customers . In modern times, call centres provide a sea of latest information about firms .

Answer 2

In B2C commerce one party is a firm and the other party is a customer . On the one hand , a customer can seek information through internet about his favourite products , place orders, get some items on the internet and also make payments .