Question

Define Customer and Customer Service

Answer 1

Answer:

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.

A customer is a person or company that receives, consumes or buys a product or service and can choose between different goods and suppliers. The main goal of all commercial enterprises is to attract customers or clients, and make them purchase what they have on sale.

Answer 2

A customer is the user of customer services.

Explanation:

1. Customer and customer services are into related concepts.
2. A customer can be defined as any person who buys any goods or avails any services available in the market.
3. Customer service can be defined as any additional service that is provided to the customer after this product or service has been sold.
4. Customer service is a very important concept as it is helpful in retaining the existing customers for a business.