Define 'Strategic Service Management'. Explain sustainable competitive advantages of strategic service management.
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Strategy / Competitive Advantage. Competitive Advantage. When a firm sustains profits that exceed the average for its industry, the firm is said to possess a competitive advantage over its rivals. The goal of much of business strategy is to achieve a sustainable competitive advantage.
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Strategy / Competitive Advantage. Competitive Advantage. When a firm sustains profits that exceed the average for its industry, the firm is said to possess a competitive advantage over its rivals. The goal of much of business strategy is to achieve a sustainable competitive advantage.
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