Question

Definition of crm by don peppers and martha rogers

Answer 1

Ask people to define CRM and one will typically get different answers, even in the same .... Consulting companies caution that up to 70 per cent of CRM projects don't produce ...

We can use this definition as a basis for providing some direction for a CRM strategy: ... Integrate the customer's technology, people and business processes with those of your own

hope it HELPS u.

Answer 2

integrate the customers technology people and business processes with those of your own
plzzz Mark brainliest
hope it helps