Describe an incident where you were the cause of misunderstanding. What did you do and how did you clear up the misunderstanding?
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Ever since our ancestors uttered their first grunts, miscommunication has been a part of our daily lives. A customer misreads a policy; a colleague misinterprets a to-do; a couple clashes over a misunderstanding of who was supposed to pick up the kid. One would have thought that miscommunication would drop with the advancement of technology. Alas, this hasn't been the case. We're more connected than ever, yet we seem to stray only further from mutual understanding. The first step is to understand where things are going wrong. Here are eight common causes of miscommunication and misunderstanding.
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