Describe how the golden rule does or does not influence each of the six concepts of Total Quality Management.
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Answer:
The golden rule is a moral principle which denotes that you should treat others the same way you would like to be treated yourself. For example, the golden rule suggests that if youwould like people to treat you with respect, then you should make sure to treat them with respect too.
The "Golden Rule" of Leviticus 19:18 was quoted by Jesus of Nazareth (Matthew 7:12; see also Luke 6:31) and described by him as the second great commandment. The common English phrasing is "Do unto others as you would have them do unto you".
The Golden Rule is a moral which says treat others as you would like them to treat you. This moral in various forms has been used as a basis for society in many cultures and civilizations. It is called the 'golden' rule because there is value in having this kind of respect and caring attitude for one another.
The Golden Rule or ethic of reciprocity is an ethical directive which has been expressed in many moral maxims which essentially state that "one should treat others as one would like others to treat oneself", or that "one should not treat others in ways that one would not like to be treated" (in this form it is also ...
Total quality management (TQM) is the process of detecting and minimising or eliminating production defects, optimising supply chain management, improving customer experience, and ensuring that staff are properly trained. Total quality management seeks to hold all parties engaged in the manufacturing process responsible for the final product's or service's overall quality.
The six concepts of TQM are:
1. Management responsibility
2. Human Resources Development
3. Improvement of Operations in a Systematic Way
4. Long Term Thinking
5.Central Focus on the Customer
6. Open Work Environments
A simple but effective approach to describe it is the Golden Rule: Do unto others as you would like to be treated.
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