Dialogue between a shopkeepers and a consumer on the defective watch about 100 words each
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shopkeeper : hello sir may I help you?
consumer :yes sir .I bought this watch yesterday from your shop , today only I notified that it was defective. can you refund me sir?
shopkeeper: no sir we can't refund for this defective watch.
consumer: then what could I do with this defective thing?
shopkeeper: please calm down sir we will exchange this with a new one.
consumer: okay do it fast.
shopkeeper: here is your new watch sir and sorry for our mistake.
consumer: okay sir thank you.
shopkeeper: thank you sir please visit again.
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