Dialogue writing between company executive and customer?
Answers
Answer:
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Explanation:
Customer executive: Good Afternoon sir! How may I help you?
Customer: Hello! Actually my phone is acting up since yesterday morning.
Customer executive: May I know which handset you are using?
Customer: Apple iPhone 6s plus.
Customer executive: Could you please tell me the problems you are facing currently.
Customer: I am facing battery and software issues.
Customer executive: Can I have a look at your phone?
Customer: Yeah sure.
Customer executive: Please give me 10 minutes meanwhile have a seat and have coffee.
Customer: Yeah sure.
Customer executive: I have figured out the problem with your phone. There is a malware in your phone that is apparently responsible for software glitches. Is your phone under warranty?
Customer: Yes, it is under warranty. Can it be fixed without extra cost?
Customer executive: Yes definitely. But for that I have to factory reset your phone.
Customer: All my data will be deleted?
Customer executive: No Sir, you can take the back up for all your data. And if you have already done that then there is no need to fret.
Customer: Actually I haven’t done that. Could you please guide me how to take back up the phone data?
Customer executive: Yeah sure. You just need to create an ID on iCloud or you can use your existing Apple ID as well.
Customer: Thank you so much. I need 10 to 15 minutes to do that.
Customer executive: Sure sir.
Customer: Done. How long will it take to fix all the bugs?
Customer executive: It will take at least an hour. Kindly show me your bill.
Customer: Sure this is my bill and I will just complete the rest of my work and I will come after an hour to collect my handset.
Customer executive: Sure sir just collect your token number from the counter.
Customer: OK.