Differentiate between closed ended and open ended form of questionnaire with the help
of an example.
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Open-ended questions are broad and can be answered in detail (e.g. "What do you think about this product?"), while closed-ended questions are narrow in focus and usually answered with a single word or a pick from limited multiple-choice options (e.g. "Are you satisfied with this product?" → Yes/No/Mostly/Not quite).
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