digital transformation - Need of an hour elocution.
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There are three key pillars to a successful digital transformation journey — network evolution, digital business and customer experience. ... End-to-end security, policy, customer data management and analytics across all three pillars can bring the digital experience to a whole new level.
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Digital transformation provides a valuable opportunity for core business functions, such as finance and HR, to move away from manual processes and automate key areas like payroll, enabling leaders to focus on wider business opportunities. There are four types of digital transformation: business process, business model, domain, and cultural/organizational. We often see corporations focused solely on process or organizational transformation.
The 3 pillars of digital transformation
1- Customer Experience Digital Transformation. ...
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2- Operational Process Transformation. ...
3- Business Model Transformation. ...
1- Social Media. ...
2- Cloud Computing. ...
3- Remote access and mobility. ...
4- Big Data.
Bringing artificial intelligence into your service organization is a prime example of the power of digital transformation. AI-powered chatbots that answer simple customer inquiries serve as a welcoming presence on your website, reducing the time customers have to wait to reach an agent.
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