Dimensions of quality influence its acceptance of a product
Answers
Answered by
5
THERE ARE 8 DIMENSIONS OF QUALITY:
Performance-This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.
Features: Features are additional characteristics that enhance the appeal of the product or service to the user.
Reliability:This is a key element for users who need the product to work without fail.
Conformance: Conformance is the precision with which the product or service meets the specified standards.
Serviceability: Serviceability is the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the serviceperson.
Aesthetics: Aesthetics is the subjective dimension indicating the kind of response a user has to a product.
Quality: Perceived Quality is the quality attributed to a good or service based on indirect measures.
Durability: Durability measures the length of a product’s life. When the product can be repaired, estimating durability is more complicated.
Performance-This dimension of quality involves measurable attributes; brands can usually be ranked objectively on individual aspects of performance.
Features: Features are additional characteristics that enhance the appeal of the product or service to the user.
Reliability:This is a key element for users who need the product to work without fail.
Conformance: Conformance is the precision with which the product or service meets the specified standards.
Serviceability: Serviceability is the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the serviceperson.
Aesthetics: Aesthetics is the subjective dimension indicating the kind of response a user has to a product.
Quality: Perceived Quality is the quality attributed to a good or service based on indirect measures.
Durability: Durability measures the length of a product’s life. When the product can be repaired, estimating durability is more complicated.
Answered by
0
There are 8 dimensions of quality
THEY ARE GIVEN IN THE ATTACHMENT
HOPE THIS HELPS :)
Attachments:
Similar questions