Question

discuss as to how xerox fought back to regain its lost glory using the concept of total quality management (tqm).

Answer 1

to xerox fought back to regain its lost glory using the concept of total quality management (tqm). is to undulate

Answer 2

Answer:

The Japanese products were eating away the market share of Xerox, the American giant.

Xerox quickly understood the upcoming market risk and modified its marketing strategy by total quality management or TQM.

Xerox started to identify the customer needs, and did everything to improve the quality of their product and regain the market share and lost glory.