Question

Discuss the scope and historical development in performance management.

Answer 1

Depending on the nature of the organisation, the scope of performance review varies. Commonly, however, the scope of performance review encompasses the following aspects:

Job performance—Considers meeting goals and developing mutually decided standards.

Working relationships—This aspect focusses on maintaining professional relationships with co-workers, subordinates, and managers.

Core job skills—Emphasises on the normative aspects of job, including its skill and competencies.

Performance review, therefore, tries to address all the above aspects, and in the process ensures organisational effectiveness.