Do think consumer forum has been able toh achieve its objectives?...
Answers
Answer:
Explanation:
Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith also.The act was passed in Assembly in October 1986
Contents
1 Significance of the statute
2 Consumer Protection Council
2.1 Various Consumer Organisations
2.2 The Central Consumer Protection Council
3 Consumer Disputes Redressal Agencies
4 Objectives
4.1 Objectives of Central Council
5 Jurisdiction
5.1 Jurisdiction of District Forum
5.2 Jurisdiction of State Commission
6 References
7 External links
Significance of the statute
This statute is regarded as the 'Magna Carta' in the field of consumer protection for checking the unfair trade practices and ‘defect in goods’ and ‘deficiencies in services’ as far as India is concerned. It led to the establishment of a widespread network of consumer forums and appellate courts all over India. It has significantly impacted how businesses approach consumer complaints and empowered consumers to a great extent.[1]
Consumer Protection Council
Consumer Protection Councils are established at the national, state and district level to increase consumer awareness.[2]
Various Consumer Organisations
To increase the awareness of consumer, there are many consumer organisations and NGOs that established, such as- (1) Consumer Education And Research Centre (Ahmedabad) (2) Bureau Of Indian Standard (3) Federation Of Consumer Organisation In Tamilnadu (4) Mumbai Grahak Panchayet (5) Consumer Voice (New Delhi) (6) Legal Aid Society (Kolkata) (7) Akhil Bhartiya Grahak Panchayat
The Central Consumer Protection Council
The Central Government shall by notification establish with effect from (w.e.f) such date as it may specify in such notification a Council to be known as the Central Consumer Protection Council
Consumer Disputes Redressal Agencies
Main article: Consumer Court
District Consumer Disputes Redressal Forum (DCDRF): Also known as the "District Forum" established by the State Government in each district of the State. The State Government may establish more than one District Forum in a district. It is a district level court that deals with cases valuing up to ₹2 million (US$28,000).[2]
State Consumer Disputes Redressal Commission (SCDRC): Also known as the "State Commission" established by the State Government in the State. It is a state level court that takes up cases valuing less than ₹10 million (US$140,000)[2]
National Consumer Disputes Redressal Commission (NCDRC): Established by the Central Government. It deals with matters of more than 10 million.
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