(e) On a particular call, the customer spoke to one representative for 2.4 minutes and then was transferred to a manager for another 2.9 minutes. Is this call a short call?
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Answer:
the call is not a short call
Step-by-step explanation:
customer spoke to representative = 2.4 minutes
spoke to manager = 2.9
so,we will add 2.4and2.9
so the answer will be 5.3 minutes which is the duration of the call.
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