E. Read the following passage, make notes and summarize the information in two or
three paragraphs. (10)
E-COMMERCE
Electronic Commerce known as E-commerce has brought a revolution in business. It means
buying and selling of goods and services over electronic system E-business can be carried
out with the help of computer, smart phones and internet. E-commerce is a strong catalyst
for the promotion of business. The ICT in business has brought significant changes in the
attitude of the customer as well as in the business strategy. Modern E-commerce uses World
Wide Web which has given an option of various technologies like email, smart phone,
internet etc., In this busy world, it is easy for man to order A to Z by sitting in front of his
computer or mobile phone. This saves his time and energy. The use of ICT has increased
production which in turn increases customer's participation in business. With ICT in
business silent revolution has happened. The variety of goods shown on the screen compels
him to buy more than what he needs. Certainly, there is a psychological change in the
consumer behavior. Naturally consumer buys more than what he actually needs since he
couldn't overcome his temptation. In the E-commerce his choices are plenty and that gives
him satisfaction. It is quite easy for the consumer to buy through electronic transfer of
money that is credit or debit card. Consumer finds E commerce comfortable since he can do
business at his own convenience by sitting in his comfort zone. No doubt the use of ICT in
business has brought a tremendous change in the business strategy as well as consumer
attitude. In the information age, even the villages are not free from the embrace of E-
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Explanation:
E-COMMERCE
Electronic Commerce known as E-commerce has brought a revolution in business. It means
buying and selling of goods and services over electronic system E-business can be carried
out with the help of computer, smart phones and internet.
Modern E-commerce uses World
Wide Web which has given an option of various technologies like email, smart phone,
internet etc., In this busy world, it is easy for man to order A to Z by sitting in front of his
computer or mobile phone. This saves his time and energy. The use of ICT has increased
production which in turn increases customer's participation in business.
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