Question

EasiCar appreciate the recommendations that you made for IT service support in your recent report. It is intended that an integrated IT Service Desk will be
implemented as part of the next range of projects to be undertaken. EasiCar is suffering from increased competition from other larger RideShare providers. In
addition, they see an opportunity to expand into markets such as peer-to-peer car rental service, online food ordering and delivery service, luxury RideShare,
and so on. As is usual in this type of industry, regular upgrades need to be undertaken to remain competitive. Recent surveys and customer feedback reveals
that partner drivers as well as riders are critical of many app features and customer services. Moreover, staff morale is low as customers blame them for the
poor service and old app features. EasiCar have identified a program of projects that address problem areas in the organisation. A substantial number of
these have significant IT components. Given your expertise in the implementation of IT systems particularly.
nagement Major Assignment Page 1 of 7
BIT352 Systems Implementation & Service Management
System Implementation Plan
Assignment & Interview/Presentation
Contribution: 30% of overall mark for the subject
Type: Group Assignment
Submission: Check Point Week 10
• Week 12 - Written Assignment Submission through TurnItIn
• Week 13 - Interview/Presentation in class
System implementation Plan Implementation Requirements
You are required to provide advice and develop a plan outlining the direction and requirements for the implementation part of the project. You are not required
to develop a project schedule or costings for the implementation. That is to be handled by the project manager. If a work breakdown structure helps you identify
key areas within the implementation, then use it as tool to support your implementation plan but you do not have to produce one. Again, your role is to advise
on implementation not as project manager.
Organisation Background
The EasiCar provides RideShare services and build loyalty amongst partners and riders across capital cities of Australia. They have a large number of
independent partner drivers who uses their own cars for RideShare and common riders who uses RideShare as alternative to traditional taxis.
Implementation Scenario
EasiCar appreciate the recommendations that you made for IT service support in your recent report. It is intended that an integrated IT Service Desk will be
implemented as part of the next range of projects to be undertaken. EasiCar is suffering from increased competition from other larger RideShare providers. In
addition, they see an opportunity to expand into markets such as peer-to-peer car rental service, online food ordering and delivery service, luxury RideShare,
and so on. As is usual in this type of industry, regular upgrades need to be undertaken to remain competitive. Recent surveys and customer feedback reveals
that partner drivers as well as riders are critical of many app features and customer services. Moreover, staff morale is low as customers blame them for the
poor service and old app features. EasiCar have identified a program of projects that address problem areas in the organisation. A substantial number of

Answer 1

Answer:

Microsporogenesis

● It is the process of formation of microspore from PMC (Pollen

Mother Cells).

● As development occurs in the anther, the sporogenous

tissue undergoes meiosis to form microspore tetrad.

● Each cell of sporogenous tissue has capacity to give rise to a

tetrad. Hence, each cell is a potential pollen or PMC.

● As the anther matures, the microspores get detached from

each other and develop into pollen grains.