. Explain about the points to be considered while drafting complaint letter
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Courteous language: Language of complaint letter should be simple, easy, courteous and friendly. However, its tone should be straightforward. Documentary proof: Sufficient documents should be enclosed as proof of complaint. Without necessary documents, the letter may have no value to the recipient.
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Courteous language: Language of complaint letter should be simple, easy, courteous and friendly. However, its tone should be straightforward. Documentary proof: Sufficient documents should be enclosed as proof of complaint. Without necessary documents, the letter may have no value to the recipient.
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