Question

Explain functions of communication

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Answer 1

Answer:

Functions of Communication:

Communication serves four major functions within a group or organization. These are :

• Control
• Motivation
• Emotional expression
• Information

Explanation :

Control

When employees communicate any job-related grievance to their immediate boss, follow their job description, or comply with company policies, communication is performing a control function.

Motivation

Communication fosters motivation by clarifying to employees what they must do, how well they are doing it, and how they can improve if performance is subpar. The formation of specific goals, feedback on progress toward the goals, and reward for desired behavior all stimulate motivation and require communication.

Emotional Expression

Communication is a fundamental mechanism by which members of group shows their satisfaction and frustrations. Communication, therefore, provides for the emotional expression of feelings and fulfillment of social needs.

Information

Communication provides the information individuals and groups need to make decisions by transmitting the data needed to identify and evaluate choices. Thus communication helps to facilitate decision making.

Hope it helps you....

Answer 2

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Following are the functions of communication:

• Informing: The main function of communication is informing messages to others. This is achieved either through verbal communication or through non-verbal communication.

• Persuading: This is used in persuading the single from one party to another.

• Integration of divisions and departments.

• For creating relationships through external parties such as investors, government etc.

• Reducing the miscommunication taking place within the team. These miscommunications could hamper the overall working of the team.

• Through communication, relevant information can be passed on to the team which makes it easy for taking decisions or helps in decision making.

• As communication skills are improved, there are high chances of improving the labour-management within the team.