Question

Explain quality policy, quality circle and formulation of quality goals

Answer 1

®In quality management system, a quality policy is a document developed by management to express the directive of the top management with respect to quality. Quality policy management is a strategic item.
Section 5.2 of the ISO 9001:2015 standard requires a written, well-defined quality policy that is communicated and understood within an organization. Section 5.2 also sets out some of the requirements for quality policies.

®Conceptually Quality Circles can be described as a small group of employees of the same work area, doing similar work that meets voluntarily and regularly to iden­tify, analyse and resolve work related problems.
This small group with every member of the circle participating to the full carries on the activities, utilising problem solving techniques to achieve control or improvement in the work area and also help self and mutual development in the process.
The concept of the Quality Circle is based on “respect for the human individual” as against the traditional assumption based on suspicion and mistrust between management and its em­ployees.

®A helpful guide to formulating goals and objectives, making sure they are clearly different but related can be to state the goal focusing on a verb – the ability to do something, and focus the objective on nouns – whatever is needed to achieve the goal.

Answer 2

Answer:

quality means nothing but having good. Ex;quality food,quality education etc

Explanation: