Question

Explain the factors which influence individual behaviour at work

Answer 1

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Biological & Demographical
Employees often come from a diversity of backgrounds and experiences. Biological and demographic characteristics can affect how employees perform. These characteristics include:

Age
Race or ethnicity
Gender
Tenure
These characteristics can affect behavior, but they also may not. Alex's age, ethnicity, and gender do not affect his ability to perform as a chef. His tenure, or the length of time he's worked at the restaurant, does. As a new employee, he's less confident with the recipes and less familiar with the kitchen. This makes him slower and less confident while at work.

Intellectual & Physical Abilities
Ability plays a big role in individual behavior at work. Intellectual ability refers to an individual's ability to learn new things and make connections. It also refers to skill level at the profession. This doesn't mean that all straight-A students are top performers. Intellectual ability is dependent on the job. A math whiz might be great for a bookkeeping role but weak in a writing role. A designer needs strong visual and spatial abilities but does not need to be a science genius.

Physical abilities also affect how individuals perform their job. Alex's faulty taste buds are a limitation in his job as a chef since he can't taste his food. His taste buds wouldn't matter if he worked instead as an engineer. Alex's taste buds are an example of a sensory skill. Other physical abilities include strength, stamina, flexibility, and psychomotor skills. Alex has excellent psychomotor skills, which are the fine motor skills that allow him to artfully arrange food on a plate to make it look delicious. He also has the strength and stamina to work long, tiring shifts in the kitchen.

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