Explain the format of Formal Letter......
In detail....
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Answer:
What is a Formal Letter?
A formal letter is written for official purposes.
The tone of the letter is serious with literal meanings.
It includes letters written to institutions, government departments, business letters etc.
Therefore, the format of the formal letter should be concise to all in order to not lose marks in the SSC MTS Descriptive Test 2019.
Types of Formal Letter
1.Letter of Enquiry
2.Order Letter
3Letter of Complaint
4.Reply to a Letter of Complaint
5.Promotion Letter
6.Sales Letters
7.Recovery Letters
Format of Formal Letter for SSC MTS
The tone of a formal letter is serious and most of the sentences are complex and add specific meaning to the writing. The format of a formal letter is standard and is applicable to all, therefore, it is imperative that you adhere to the format mentioned below!
A formal letter comprises of following elements:
1.Address (Sender’s/Receiver’s)
2.Date
3.Salutation
4.Subject
5.Body Text
6.Ending
1) Format of Formal Letter – Address
Senders’ Address – It should be written on the left-hand corner, it should include your street address, city, state, pin code and your contact number.
Receiver’s Address – Mention the recipient’s address in the right-hand corner just below the date.
2) Format of Formal Letter – Date & Salutation
Date – The date should be placed just below the sender’s address with a line gap.
Salutation – “Dear Sir/Madam” suffices, if you know the name of the person, address them directly ensure that you address them formally using “Rev.”, “Dr.”, “Mr.“, “Mrs.“, or “Ms.“, and include their full name.
3) Format of Formal Letter – Subject & Body
Subject – Write the subject of the letter, keep it brief and if possible in one line only.
Body Text – Organize the writing into paragraphs, the writing should include sophisticated vocabulary, standard spellings and punctuation.
1.The 1st paragraph should be short and on point, mention the purpose of the letter.
2.The paragraphs in the middle should contain some relevant details with reference to the purpose stated in the 1st para.
3.The last paragraph should talk about the action you expect the recipient of the letter to take.
4) Format of Formal Letter – Ending
Ending of a formal letter – Sign off with appropriate closing statement followed by your signature and full name, the most preferred salutations are – Yours Faithfully, Your Sincerely etc.
Type-wise Format of Formal Letter
Below, we have mentioned in detail about all the types of formal letters, their purpose and respective examples.
• Letter of Enquiry
Format of Formal Letter: Collecting Information
Points To Remember:
– Start with brief introduction about yourself
– Try including the name of concerned organization (if possible)
– Mention on point details about the area of inquiry
– Include deadlines by which you need the information
With kind regards
your name
• Order Letter
Format of Formal Letter: Booking Orders.
Points To Remember:
– Details of the order must be stated clearly including complete information like the quantity of the goods, model number (if available), etc.
– Mention proper information related to the shipping like the mode of shipping, shipping location and the desired date for the goods to be shipped must be clearly stated.
– Payment Related inqiuries must also be stated clearly including the mode of payment, date of payment or terms and conditions regarding payment.
• Letter of Complaint
Format of Formal Letter: Registering Complaints
Points To Remember:
– Use polite yet assertive words regarding complaint issue
– Mention the complaint in detail
– Specify the action you need to be taken
– Provide order information including the date of arrival, order number, or the details of the previous complaint (if any)
– Specify the expected response time
– Attach a copy or a specimen of the invoice or any other receipt
• Reply to a Letter of Complaint
Format of Formal Letter: Reply to the Letter of Complaint
Points To Remember:
– Apologize for the error from your side
– Mention the course of actions you will take for the concerned issues and the time required to do so
– Assure the customer for no more future grievances and troubles
– Be very clear and specific about every detail.
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Formal Letter - It is a letter that includes letter to firms, press, and institutions. It is written to a person or a firm official capacity.
Format of Formal Letter -
Here are some tips -
- No comma is used after salutation. Be formal and use formal language to write a letter.
- Do not write date - 4-5-2020 (wrong), 4/5/2020(wrong). The correct format of writing date is - 4 May 2020 (correct) [date should be first, then month and then year.].
- The subject should be short and clearly tells about the about.
- For salutation use Sir mostly if you don't know him/her. If you are sure that who is he/she, you can write Sir/Madam accordingly.
- The body of the letters should be divided into paragraphs.
- Do not forget the complimentary cose with your full signature.