Explain the importance of effective operations management in achieving organisational objectives.
Answers
Understanding the role of operation management and the importance of quality management.
Apply strategic quality and evaluate its wide impact
Definition of Operations Management
According to Planart (2002), Operations Management “OM” can be defined as the management of activities that give the organization a range of basic inputs (raw materials, energy, customer requirements, information, skills, finance etc.) Enables to move. Outputs which provide the organization's primary products and services to the final customer.
Stevenson (2011) and Brown et al. (2013) Increase the definition by adding factors such as inventory management, supply and logistics, capacity planning and scheduling, quality assurance and decision-making decisions related to the management of human resources in order to ensure that the correct skill base is developed and used. is .
Role of operations management
How strategic objectives are managed, its nature mainly depends on the type of organization, such as governmental authority, manufacturing or wholesale trade, a retail company or agency (Pickcraft et al., 2007). According to Brown et al. (2013) and Mahadevan (2010), the importance of effective operation management can be divided into three broad categories in achieving organizational objectives: strategic decisions, strategic decisions and operational decisions.
Strategic Decision:
OM manages senior level management in making strategic level decisions. Such decisions will take into account the current situations to prepare skilled systems and corporate-based processes to achieve competitive advantages alongside existing obstacles.
Examples of these long-term, strategic decisions include mergers and acquisitions or major technological changes that directly affect the core businesses of the organization.
Strategic Decision:
OM enables management to efficiently determine available resources and manage employees under the legal regulations and obstacles defined by the organization's strategic plan (Redford 1998). Examples of these intermediate strategic decisions include scheduling of operational shift plans and delivery of raw materials.