Explain what you understand by consumer rights with example
Answers
Generally accepted basic consumer rights are (1) Right to safety: protection from hazardous goods. (2) Right to be informed: availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices.
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The end user of a good or service is called consumer.
The consumer movement succeed in bringing pressure on business and firms,as well as government to improve business conduct, which earlier was against the interest of consumer at large.because of this a major step was taken in 1986 by the Indian government was the enactment of the consumer protection act ,1986, popularly known as COPRA. this act was enforced after the formation of Consumer International..
various consumer rights mentioned in COPRA are:
- right to safety
- right to be informed
- right to choose
- right to represent
- right to seek redressal
hope this will help u:-)