explain with example why communication is needed in field of business admistration
Answers
1.communication improves worker productivity.
Research has shown that effective lateral and work group communication leads to an improvement in overall company performance. It has also been discovered that employees who were graded as highest in production had received the most effective communication from their superiors. For example, Gertrude works in engineering, and her prototypes of toys receive accolades. She is an effective communicator about her designs and how they will be played with in real life by kids. In addition, she receives specific guidance from her superiors, allowing her to create designs quickly and efficiently.
2.communication can increase employee job satisfaction.
Employees feel empowered if they are able to have upward communication. This type of communication is when information flows upward in an organization and usually consists of feedback. If bosses or managers are able to listen to employees and respond, this leads to an increase in employee job satisfaction.
In addition, employees are also happy if there is intense downward communication, which is information flowing down from superiors or managers to direct reports. Gertrude recently sent an email to her boss recommending that her department upgrade its design software. Her upward communication feedback was not just acknowledged but also acted upon, resulting in a very happy design team.
3.communication can also have a positive effect on absenteeism and turnover rates.
Communication flow is very important to workers. Employees have to feel secure that they are receiving truthful and updated information from superiors. They also want to have the ability to share ideas, thoughts and concerns within the company. Studies have shown that even after a layoff, companies that have excellent communication are able to retain the surviving employees.
Gertrude did survive a corporate merger and was very concerned about her future with the company. Her immediate managers communicated right away that she was a huge value to the organization and would be getting a promotion within the year. This ultimately provided Gertrude with a reason to fully commit to a new organizational structure.