Five factors that should be considered when responding to questions in a professional manner
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When presenting a business plan or business presentation to a group of potential investors, you must expect questions from them and you have to respond to it in a professional manner.
The responding involves three basic steps followed by two more steps. The tree basic steps are:
1. Listening to the question carefully.
2. Understanding the emotion of the question or meaning of the question.
3. Responding to the question.
The last two steps include :
1. Should not get involved in a debate or argument.
2. Remain professional, polite , calm and open.
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