Question

For service availability the kpi can be a)uptime b) downtime c) none of these

Answer 1

Answer:

In the given multiple choice question, the option is b.

According to this option, For service availability the kpi can be downtime.

Explanation:

In order for anyone to understand the relationship between Kpi and downtime, one must know the context.

KPI refers to Key Performance Indicators.

These are the famous indicators which are the most sought out tools used  for service companies. For the following aims,

-management of company growth

-management of cash flow

-and customer care.

Answer 2

For service availability, the KPI can be downtime

Option (b)

Explanation:

• This 'metric' value is the time taken that a system or service is unavailable. It is the time ratio of a system or component that is functional to the total time it is needed or anticipated to operate.
• It may also be revealed with regard to average downtime for a given week, month or year.
• Sometimes availability is represented in qualitative terms, reflecting the degree to which a system can continue to operate when an important component or set of components goes down.

To know more

For service availability, the KPI can be

a) uptime

b) downtime

c)none of the above​

https://brainly.in/question/12765286

In cloud, service uptime is 64 minutes and downtime is 16 minutes in an hour. What is the availability of the service?

a. 0.25

b. 0.75

c. 4

d. 4/3

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