Gary and Wilma Johnson plan to open a bus tour business, taking people from their small city to historic sites along the East Coast. Tours will include bus fare, hotel accommodations, breakfast, and admission to the sites. What aspect of their research might they want to pay special attention to?
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The aspect of the research which they might might want to pay special attention to is accommodation of all the people taking the tour since there are also hotel accommodations and this relates to having partnerships to various hotels in order to guarantee discounted yet a good quality service.
A large number of workers should also be put into consideration since they will be working in different departments (cook, guide, facilitators etc) in order to have a smooth regulation all throughout the tour.
Generally, the main challenge would be making it possible to gather enough resources and manpower to accommodate the possible number of people in the tour and with all the tour packages included.
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