give at list 2 or 3 situation of scenarios where communication breakdown occurred and strategies to avoid communication breakdown
Answers
Answer:
communication breakdown : -A member of staff making a mistake due to miscommunication or not enough information given in training
-Two members of staff doing the same task and not realising
-A colleague not treating a client correctly
-Certain vital tasks not being completed either on time or to the highest standard because no one in the team is giving updates to each other
-An overworked manager sending an email missing vital information to their team because they’ve got a client on their case about completing work
-A junior spreading Chinese whispers about the current state of a project’s completion because they misheard what their manager was saying.
Not communicating properly doesn't only affect every single area of the business, but if you expect your teams to work together, the cross-communication between them will take its toll. This means your business goes from well-oiled machine to individual parts that simply cannot function without each other.
ways to resolve communication breakdown:
-listening
-choice of words
-emotional awareness
-observe
-one team, one dream: teamwork
HOPE THIS HELPS:))
also,
misunderstanding can lead to a lot of problems not only in work, it can spoil relations ... and communication is the key to literally everything ...so oo just talk it out
BE GOOD! :D