how do collector manage to increase their collection
Answers
Answer:
Prepare
Build Credibility and Curiosity
Set Expectations
Analyze Consumer
Instill Urgency
Establish a Plan
Commit and Close
Collectors have understood for years that to be successful on a collection call they simply needed to discover the conflict and resolve the consumer’s issues. While overcoming objections is still a valuable skill it is ultimately not enough. Collectors must act as financial advisor, negotiator, and even sometimes a friend. In an increasingly complex environment, our collectors must do much more. This new level of complexity calls for a new model to not only frame a collectors thinking but also tap into already acquired skills.
The Collection Equation is a surprisingqly simple and flexible approach to collections. It serves the need for collectors in this market to remain professional and maintain or improve their success rates. The areas addressed are simple and like an equation, a successful outcome does not necessarily require everything be done in a certain order. The Equation gives collectors the flexibility to address the needs of any situation while on a collection call:
HI FRIEND, HERE'S YOUR ANSWER
BUT
HOW ARE YOU .
here above is your answer which I have taken from my pdf I have prepared on March 12.
