How do communication skills build people’s attitude in business? Give examples.
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Answer:
Attitudes and values can influence effective communication both positively and negatively. ... When attitudes are positive, there is an empathy that exists between those conversing enough so that each side will strive to fully understand what the other is saying in order to provide the best possible response.
The role of Attitude in Communication is very big. Two people communicating with each other carry a certain attitude which affects the outcome and their long term relationship. ... A positive attitude leads to open communication and the outcomes are always better than a closed communication.
To make the best use of your communication skills, it’s important to consider your audience and the most effective format to communicate with them.
For example, if you are communicating with a potential employer, it’s better to send a formal email or call them on the phone. Depending on the situation, you may even need to send a formal, typed letter over other forms of communication. In the workplace, you may find it’s easier to communicate complex information in person or via a video conference than in a long, dense email.