Computer Science, asked by parvinderyadav53721, 1 year ago

how is ai transforming customer service customer journey

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Answered by Ayano160

0

Customers now a days expect faster, better and smarter support for their queries. According to Gartner, non-voice customer support interactions will rise to about 85% by 2020 from 55% in 2015. More people will seek automated solutions for their queries without human interaction paving way for AI-powered customer support services.

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