Question

How the usability of a product affects the emotional experience of the product?

Answer 1

Answer:

When designing user interfaces common sense is really important; make it easy for your users to complete their tasks and achieve their goals, and they will be able to buy your product or service easily. Ignore major usability issues and even if your users were initially interested in what you had to offer, they will soon give up. In today’s world, where it’s not difficult to find an alternative to your product, good usability is not optional, it’s essential. However, just because someone is able to complete a task, it doesn’t mean they will. That’s where emotions come into play.  

The concept of “happy users” is well known in the world of UX. In the way we feel a range of emotions when interacting with our environment, so too can we apply those principles when interacting with systems and interfaces.

Answer 2

Usability of product affects emotional experience

Explanation:

A product with good usability creates confidence for the product in the customers which helps customer feel positive about the good leading to positive emotional experience while on the other hand poor usability brings negative experience to the customers and hence negative emotional experience . hence every organization must check the usability of the product before it is made available to the customer so that product with good usability can be offered which brings positive experience to the customer.

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Usability of product and emotional experience

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