Question

How will you get compensation if a complaint goes to the consumer court

Answer 1

   Consumer court will decide whether the defect or mistake lies with the manufacturer, or his/her processes, or employees , or with the distributors or retail sellers etc.
 
   Then consumer court will impose a fine on the guilty party. The consumer could get compensation through monetary means or replacement of the product or provision of the service once again.
  
   Perhaps there will be proposal for compensation by the guilty party and the court will agree and ask for its implementation.  Or, the court will set a plan for the justified compensation and correction process.

Answer 2

Answer:

HERE IS YOUR ANSWER DEAR...

Explanation:

A consumer has right to seek redressal against unfair trade practices and exploitation under COPRA 1986. Three tier quasi-judicial machinery at district, state and national level is set up by the government for redressal of consumer.

For Example: Amir purchases a Cell phone from a shop. He realized that the dealer has sold him defective phone. He goes to the dealer and complains but he doesn’t listen. Amir goes to Local Consumer Forum to get advice. He files a case in the district Consumer Court. He starts attending the proceedings of court regularly. Amir is asked to produce the bill and warranty card before the court. He does the same. After few months, the court ordered the dealer to replace his cell phone with a brand new on without extra cost.